Best Value and Service on Viking Hlin River Cruises
Only exception was with a pre-sail excursion. We Booked thru Viking a tour in Amsterdam called "Taste of Amsterdam". This tour ended up going over the exact tour we had done that morning, a provided walking tour of Amsterdam. The tour guide did the best she could, but she could see how frustrated all six were that booked it. Viking had always set a standard much higher than what was provided on this tour. Other than this total disappointment, Viking met or exceeded my expectations!!
Linh made everything SO easy! She was able to book us on the same Viking river (Rhine) cruise as our friends and we all had a terrific time! We had a slight scare when we learned that our passports had to be valid for 6 months after the cruise, but Linh reassured us that we had ample time to renew and showed us how. Air flights were smooth (Delta lost one bag in Paris on the return, but delivered it to our house in Dallas the next evening! Whew!) The Amsterdam hotel for the add-on days was quite nice. This was our first Viking cruise and we were impressed by the level of service, the excursions, and the food/drinks! Thank you, Linh!
Middle Rhine River water levels were not navigable, but Viking instead took us on a day boat to tour that part of the river which was great. Also made transfer to a different ship easy and we also received an awesome lunch at a Heidelberg beer hall in the old town.Viking staff, most notably room stewards , waiters, bar tenders and cooks who made morning omlets were exceptional, warm, friendly and immensely helpful. Viking reps. On 2 day extension not so much. Their response to most iquiries was see the hotel concierge. However, transfer to Amsterdam airport was flawless.
The Viking Cruise was very well run.
We found Affordable Tours to be absolutely wonderful! Our travel consultant talked us through every detail and every question. She was so patient and kind. And even aboard ship when we thought we had a problem, all it took was one email from me, and she talked us through everything almost immediately. I know that we enjoyed our Viking Cruise so much because Affordable Tours made it all so easy.
Could not have gone better. Exceeded our expectations. 1st river cruise and it was quite memorable. Everything went as planned.
This was our first cruise so everything was new and exciting. The trip was as advertised. The friendliness and helpfulness of the crew was better than expected. They took the time to know each passenger personally and greeted us by name. We will definitely travel with Viking in the future.
Trip down the Rhine with Viking Cruises was above expectations!
Viking is an amazing operator will definitely travel with them again.