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Viking Cruises Reviews

4.3/5 - Excellent

Based off 2,370 Reviews

Viking River Cruises Customer Reviews

Overall Rating
4.3
Accommodations
4.2
Itinerary
4.3
Professional Staff
4.6
Repeat with Operator
4.2
Value for Money
4.1

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Ratings based off 2,370 reviews about Viking River Cruises - currently showing 50 reviews with comments only
TA
Toni

If you're into Egyptian History, this is a Wonderful trip experience.

TG
Thomas
Reviewed on Dec 16, 2023

We are big Viking fans having sailed with them 10 times. The Christmas market sailings are always magical. Knowing what I know now I would not book a last sailing before they lay the ships up for winter. It seems some maintenance was simply deferred for their upkeep period instead of being addressed. For example, one of the two coffee stations was out of order the entire time and the second failed near the end of the voyage, It also seemed they were not fully staffed which led to a lot of wait time for meal service.

CM
C

Everything was great No complaints from me Service, food and people great

JL
Joyce

Viking had the best staff for attentiveness to every need. They supplied large umbrellas (rained every day) and gave out water for excursions. The guides for the excursions were local but English was easily understood and they were both knowledgeable and able to entertain. French balcony was perfect for fall trip.

WR
William

Viking may cost a little more, but they offer a complete package that is worry free.

TD
Theresa

We had a great time seeing all the castles and cathedrals on our river cruise from Paris to Zurich.

MS
Mary

Our trip was wonderful. Everything was very organized. The New York Hotel in Budapest was fabulous. Can't say enough positives about our trip.

SL
Shirley

We experienced a wonderful journey along the Danube river (from Budapest to Regensburg). Our room was very clean and all the programs was exactly as they were explained.

RW
Richard

The operator, Viking, Met all of our expectations and provided exemplary service. We will continue to book trips with this operator.

AR
Arlene
Reviewed on Oct 09, 2023

Everything went perectly

CL
Cynthia

Travelers to Europe in the fall should be aware of the fact that low water does happen on the rivers and be prepared to have to swap ships or have their trip adjusted or changed depending on the company. We made 2 ship swaps on Viking and it was seamless and did not affect our itinerary, but other cruise lines were not so lucky on the Danube.

DK
Deborah

This was our first River Cruise and it exceeded our expectations. Service on the ship was impeccable, from cleaning to dining. The local tour guides all spoke very good English, and although they sometimes gave us more history than we would remember, they were engaging and interesting. Busses were provided for city and optional tours and the drivers were incredible navigating huge busses through narrow streets. The cities on the itinerary were chosen well for their beauty and historical values. Altogether one of the best trips we have ever taken,

TK
Thomas
Reviewed on Sep 01, 2023

Viking always is excellent.

SB
Susan

A wonderful and seamless trip from the day of booking until our arrival home!

PG
Patricia

Viking is the right luxury level for us.

TO
Tammy

The Viking Rhine River Cruise on the Tialfi was spectacular. We wouldn't change a thing! Food was delicious and staff was fun and courteous. Accommodations were superb and ship was spotless. We enjoyed the excursions which were done by professional guides. We found out that the Tialfi was rated #1 among the Viking Long ships for their food. We were so glad that we happened to get this ship!

CP
Charito

Tour with Viking is always exceptional. We enjoyed the friendliness of the staff and the food was delicious. Planning to book another tour for next year.

DW
Diane

The Viking experience is wonderful! They provide first class service - this includes check in, excursions, dining, housekeeping, maintenance issues, etc. This was our 2nd Viking River Cruise and it too exceeded our expectations.

BD
Barry
Reviewed on Jun 20, 2023

Viking is just wonderful in all regards,

VA
Vytautas

Viking continues to be very high customer oriented company and provide services that truly match their advertising. "travel in comfort."

RG
Ronald

Very happy with services, itinerary and tours provided by Viking. Staff is friendly and aim to please.

TG
Thomas

We have done 8 Viking cruises, this crew was the best of the 8.

LK
Lawrence

This was our first river cruise, but I can't imagine it being any better. Viking Cruises took care of every little detail from the time we landed in Prague until the time we left Budapest. Nothing was left to chance and the service was top of the line. Thanks Viking.

IM
Izabella

Great trip,but the quality of food is not the same as on previous trips.

MH
Mark
DW
Daphney

This trip was amazing, truly a once in a lifetime trip and we had a great time.

DB
Debra

Viking does a great job!

KL
Kristin

Viking was wonderful. The airlines not so much.

DZ
Douglas
Reviewed on Mar 19, 2023

All Viking Cruises have been outstanding.

JD
James

Viking is a first class operation. From the transportation, airport pick up and return, to the food, accommodations and excursions everything was well planned and executed.

AF
Arl

We had a wonderful trip. Our Viking River cruise was one of our best cruises ever. We did a pre-extension in Paris and a post-extension in Zurich. The pre and the post took the trip from "very good" to "best ever". 

BG
Barbara

This was my 7th trip with Viking. They always go above and beyond

PJ
Paula

As always Viking went over and above expectations! Book it you won't regret it!

LS
Leland

Viking is a first class river cruise operator. They specialize in customer service and strive for satisfaction. The food and drink are over the top and always top quality. We were blown away when the cruise ended, a ship representative escorted us to the airport and remained with us until we entered airport security. We certainly will cruise again with Viking.

AC
Andrew

A very enjoyable experience.

SM
Sherri

Viking does a wonderful job. They really take good care of their guests!

MC
Michael

Viking did an excellent job. The trip was great. 

SM
Sandra

Viking River Cruises was first class all the way. The staff, food, accommodations, tours, etc. were all great.

KH
Khizer

Travel agent Soazeg Vadel very supportive.

CG
Carolyn

Tour behind the previous Iron Curtain¦..something I never thought would be possible. Sobering historical tours. Beautiful landscape. Wonderful art

BD
Barbara

I was not made aware of the optional tours in Paris with the exception of the Montmartre tour.

JR
James

We were on the Viking Torgil. It was exceptional. The food was excellent and the ship/stateroom were immaculate. The staff, as always were extremely helpful. With Viking there is never a problem, as any issue that comes up is an opportunity for them to find a solution. This was our second tour with Viking. There will be more. We added on the extension in Lisbon. The hotel was great, as was the staff. Cannot recommend highly enough.

HL
Howard

Trip was wonderful. Food great, they catered to all my needs.

AT
Amelia

The South of France is beautiful at any time but with the lavender fields blooming, this time of the year is amazing.

TC
Thomas

The cabin was smaller than what we expected based on previous cruises with other operators. The staff was great. The included tours were average. We would have liked more walking tours but realize that would be difficult in large cities. We thought the Prague walking tour was poor. The Regent Hotel in Berlin was great. Nice room and convenient location. The Hilton in Prague was ok. The room setup was had little storage space, and the bathroom was small with no space around the sink for toiletries. The modern decor was aesthetically pleasing, but not very functional.

SR
Susan
Reviewed on Jun 06, 2022

Trip was fantastic. Aside from airline cancellation and delays, the Viking Cruise lived up to our expectations.

TS
Timothy

Viking is top-notch

JC
James

Viking was outstanding in terms of customer service, quality of the food, the excursions that were included as well as the optional excursions. The ship is laid out well, our room was amazing and it was very relaxing. Viking was extremely organized and communicated the events of the day and next day. We had a great time and would sail with them again.

JB
James

This was our fourth Viking cruise, and we have never been disappointed. This company has consistently been excellent in terms of quality, service and value.

MR
Michael

We've enjoyed excellent service from several different Affordable Tours agents over the years, but Jim Leary has been the best by far. He is knowledgeable, courteous, professional, and always promptly attentive in responding to our inquiries and requests. We will continue to seek out his assistance with our travel needs and recommend him to our friends and family members without reservation.


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