For new bookings 2021 European river cruises. Air offers are only applicable to bookings made 61 or more days before departure, otherwise an air credit will apply. A non-refundable initial deposit of $250 per person is required at the time of booking, with full payment required 90 days prior to departure. A secondary non-refundable deposit of $500 per person is due 6 months prior to departure for economy flights; $800 for premium economy. Maximum value of air ticket is $1200 per person inclusive of all taxes & fees. Economy Air only on Emerald Waterways’ choice of airlines and routes. Travelers who purchase their own air receive $1000 per person savings on 8-14 day itineraries, $1250 per person on 15+ day itineraries and $500 per person on 5-day itineraries. Savings based on cruise days and excludes land portions.
Deposit Protection Plan: Value of Deposit Protection Plan is $125 per person and is applicable if guest needs to cancel or change a cruise for whatever reason the plan allows them to reallocate their non-refundable deposit for use towards an alternative future sailing. Deposit Protection is non-refundable and non-transferable, and only covers the cruise. Air deposits are not included in the plan, and any third-party supplier fees such as hotels will be subtracted from your deposit amount. These offers are not combinable with any other offer except for Travel Show vouchers, agent training vouchers, EmeraldEXPLORER vouchers, referral vouchers and early payment offer. Taxes and port charges are included in the price. Offer available to residents of the 50 United States and Washington DC only. Offers and fares are capacity controlled and may be extended, cancelled or withdrawn at any time without notice.
Welcome to Switzerland. You will be met at the airport by an Emerald Waterways representative and transferred to your luxurious Star-Ship, where your friendly captain and crew will be waiting to greet you. This evening, join your fellow guests for dinner on board.
The Black Forest is a fairytale-like region full of charming cuckoo clocks and live oompah bands. Today, discover the multiple charms of the region as you visit a Black Forest destination. Alternatively, explore your surroundings during a hike through the Black Forest region, traversing well-trodden trails underneath a lush canopy.
Later enjoy a Black Forest demonstration and tasting.
A Black Forest gateau demonstration and tasting
A hike through the Black Forest region
A visit to a Black Forest destination
Today, you will dock in Kehl, where you will be transferred by coach to medieval Strasbourg. Your local guide will be available to teach you about the history of the city during an insightful guided tour.
Pass through cobbled squares that are adorned with quaint boutiques and charming cafés as you explore the UNESCO World Heritage-listed old town, including Petite France, an area of unmatched beauty with a picturesque canal system that cascades past half-timbered houses that were home to fishermen, tanners and millers during the Middle Ages. The narrow lanes and footbridges that pepper the area all add to its undeniable charm. This afternoon, Strasbourg is yours to explore at leisure.
A guided tour of Strasbourg
Tour of Riquewihr (extra expense)
This morning, relax on board as we cruise along the Rhine River, passing Mannheim on our way to Heidelberg. The streets of Mannheim are laid out in a traditional grid system, which is why it is also known as the “City of Squares”.
When you arrive in Heidelberg, the UNESCO City of Literature will be yours to explore, with publishing houses and libraries on every corner, and a vibrant artistic culture resonating through the streets.
Your guided tour of Heidelberg’s rich history includes a wine tasting, and a visit to the ruins of Heidelberg Castle, overlooking the Rhine River and a red-roofed skyline. Some of the most successful painters of the Romantic era drew inspiration from Heidelberg Castle, including British artist William Turner, who depicted images of the ruins in several of his paintings. Afterwards, stroll down the cobbled streets of the old town, touching on the Church of the Holy Spirit and the oldest university in Germany.
An active hike from Mount Königstuhl to Heidelberg
A guided tour of Heidelberg with wine tasting
Today, we will take you into the heart of Koblenz, an ancient city that looks as though it has been pulled from the pages of a German fairytale. Enjoy a picturesque backdrop of vineyards and snow-topped mountain ranges as your local guide takes you through open cobbled squares and down narrow streets, passing façades adorned with boxes of spring-blooming flowers. Your tour will include the confluence of the Rhine and Moselle at the German Corner and idyllic panoramic views of the Rhine from Ehrenbreitstein Fortress.
A walking tour of Koblenz and a visit to Ehrenbreitstein Fortress
A Moselle & Cochem Castle visit
The largest city on the Rhine awaits your arrival today. Once a major trade route linking both sides of Europe, this city now offers the perfect platform from which to explore Roman history, including sights of ornate Roman mosaics that have stood the test of time.
Your insightful guided tour of Cologne will detail how the air raids of WWII turned its streets into a blank canvas, resulting in the loss of many of its ancient monuments and cultural treasures. As many historic buildings as possible were restored following the war years, but they now sit aside modern architecture. Your tour will conclude at the UNESCO World Heritage-listed Cologne Cathedral, a religious building that was constructed over six centuries, with builders choosing to stick to original plans and medieval techniques so that it retained its authenticity.
A guided tour of Cologne
Visit to Eau de Cologne museum (extra expense)
A visit to the iconic Keukenhof Gardens is certain to be a memorable experience today, as you stroll down serene paths that showcase spring in a quintessentially Dutch manner, with more than 800 varieties of spring-flowering tulips and regular flower shows. Each year, an annual theme spreads across the gardens, and you will have every opportunity to learn about different planting techniques and the work completed behind the scenes by landscape architects during your time here.
Soak in sights of tulips, hyacinths and orchids of every colour, creating a swathe of natural beauty as they have been expertly arranged. You will also have the opportunity to see statues that have been commissioned by artists from around the world, each honing in on the annual theme.
A visit to Keukenhof Gardens
After breakfast, it’s time to say farewell to your fellow guests as you disembark the ship and transfer to the airport for your onward or homebound flight, taking memories of spring-blooming flowers and delightful cobblestone squares with you.
This itinerary is a guide only and may be amended for operational reasons such as high and low water. As such, the cruise may operate altered from that stated above.
The world may have changed, however, our commitment to our guests and crew, the guest experience and their health, safety and wellbeing remains our key priority. We are working closely with Cruise Lines International Association (CLIA), local and international Government Health agencies, to ensure our protocols exceed the latest regulatory requirements. Our Health & Safety Steering Committee oversees all health and safety policies and training with Emerald Cruises, ensuring you can travel with complete confidence that your wellbeing and safety are taken care of to the highest standard. In addition, we are implementing the most recent insights and technologies, with our Emerald Cruises team dedicated to exceeding the levels of cleanliness required in today’s travel climate.
We are continuously updating our protocols to safeguard both the health, safety and the experience of our valued guests. You will be informed about these important procedures, well in advance of your journey departure, which may include the following information and guidelines:
Medical Evaluation & Test
To ensure all of our guests are safe and well before your journey with us begins, we will require you to complete a pre-departure medical health evaluation. During the phased embarkation process you, and your fellow passengers, will be tested for COVID-19 by a medical specialist. This will allow you to relax with complete peace-of-mind when you board our Star-Ships, in the company of other like-minded travelers.
Our Dedicated Team
Our Captains, Hotel Managers and Cruise Directors, alongside their exceptional teams, will deliver a first-class level of service during your time traveling with us. You can enjoy the same exciting program of on board and on shore experiences, tailored to smaller groups to allow for safe social distancing. The team are readily available to ensure every detail of your journey with us is memorable, for all the right reasons. They will ensure health and safety protocols are followed on a daily basis.
Having the best crew to look after you is at the heart of our core values at Emerald Cruises, and we will go the extra mile to ensure our crew is healthy in doing so. All crew will be regularly tested for COVID-19 and will have daily temperature and health checks. They will also be trained and regularly briefed on all aspects in preventing COVID-19 amongst themselves as well as our guests. They will go beyond the ordinary to make your cruise a truly exceptional experience.
Contact-Free Check In & Check Out
We have adjusted the various touchpoints of your journey, allowing you to check in and check out in a completely contact-free way. Through a phased embarkation you will be able to arrive and depart from your Star-Ship smoothly and with safe social proximity in mind. And, of course, every time you return to your Star-Ship, our crew will be there to greet you with a warm smile.
Briefings & Screenings
Our medical expert will host mandatory briefings and screenings. These events are designed to ensure every member of our guests and crew are healthy, and also offer an opportunity to allay any concerns or ask any questions you may have about our safety protocols.
Enhanced Cleaning Commitment
Our on board crew will be increasing and enhancing our already frequent and high standard cleaning protocols in public areas and suites, leaving surfaces and spaces spotless. Additional care and attention will be paid to high contact zones, such as communal restrooms and dining facilities.
Socially Aware Dining
You can expect the same delightful dining experiences when you travel with us, savoring a choice of dishes inspired by regional cuisine and local produce. We are adapting and redesigning our on board food and beverage service to ensure extra care is taken in order to minimize social contact. We will serve our delicious food a la carte or via served buffets.
The spacious surrounds of our ships in combination with the guest numbers provide ample room for you to relax, allowing for an abundance of personal space. We are introducing contact-free movement across our Star-Ships to further reduce risks. Contact-free hand sanitizer dispensers will be readily available in all public spaces and guest corridors on board, whilst automated doors and contact-free guest servicing will minimize the number of touchpoints.
Our Star-Ships are equipped with air circulation systems. These systems ensure there is no re-circulation of inside air on board the ship. When you are relaxing in your suite you will be breathing air from outside the ship that is channeled directly to your suite. The air will also be released from your suite directly to the outside.
Smaller Groups & Social Proximity
Discovering the local culture of your destination is the highlight of every river cruise. Create memories to cherish during our choice of on shore excursions. You will travel in smaller groups, allowing for a more intimate travel experience, whilst respecting social proximity and destination specific regulations. To enhance your sightseeing, you can utilize our digital headsets, which will act as your personal tour guide and travel map.
Carefully Selected Local Partners
As well as enhancing our health and safety protocols on board and with our crew, we’re working closely with our local partners. We have forged long-standing relationships with our local partners, all of whom have been carefully selected for their expertise and high levels of service, and are committed to ensuring your safety. They will receive extensive training to adhere with our enhanced protocols. We will also introduce strict control and screening procedures for anyone boarding our Star-Ships.
Wellness Throughout Your Journey
Your wellbeing is our number one priority, both during your time on board and on shore. Journey to and from your destination with complete peace-of-mind. All transport vehicles will be equipped with hand sanitizer and will undergo deep cleaning after every journey, surpassing the high industry standards required. You can also rest assured that we will monitor social proximity, allowing you to travel safely, with plenty of personal space.
We are committed to continually reviewing and updating our protocols and guidelines as new information becomes available, to ensure that our guests can travel safely in the many destinations we operate in.
Great river cruise, the operator Emerald Waterways did not disappoint. On board service was exceptional and the tours were very good. Only thought would be that having a little more free time during site visits would have made the excursions good to great.
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