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Scenic Cruises Reviews

4.4/5 - Excellent

Based off 74 Reviews

Scenic River Cruises Customer Reviews

Overall Rating
4.4
Accommodations
4.4
Itinerary
4.5
Professional Staff
4.7
Repeat with Operator
4.2
Value for Money
4.1

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Ratings based off 74 reviews about Scenic River Cruises - currently showing 21 reviews with comments only
SA
Susan
Reviewed on Oct 15, 2023

Scenic does a wonderful job of handling all the details. Their staff is friendly and efficient. The cabins are well laid out and very clean and comfortable. The food was excellent and plentiful and the tours were first rate. It is particularly nice to have all expenses included.

DF
Deborah

This cruise was spectacular. Very 5 star food and accommodations. Crew went above and beyond to make you feel like family. Many made our experience so memorable. Cruise hotel Manager was amazing! I can't thank them all for the world-class experience we received! Definitely will book with Scenic again!

FM
Frankie

First Scenic River Cruise enjoyed and possibly try Danube River Experience.

EP
Elizabeth

Scenic River Cruise from Amsterdam to Budapest was exceptional. Even though we had to change ships from low river waters, the Cruise Director and staff made the all inclusive trip a winner! Great food, beverages, and service. We would recommend!

KS
Kathleen

From start to finish, everything was excellent. I never once had to open my wallet, and the food, drink, and excursion choices were wide and varied. The room was so nice, and the bed was one of the best beds I have ever slept in. If you want to be pampered, I highly recommend Scenic.

ME
Marlene
Reviewed on Jun 13, 2022

Scenic Cruises gave me a top-notch experience. They set the standard for the term 'all inclusive.' They went above and beyond (unlike a certain cruise line that i used in 2025) to assure that all passengers had a great experience. Also, I called the operator directly twice while traveling due to flight issues and was immediately connected with representatives who, in both cases, we're very helpful.

MJ
Mary

Scenic truly provided a lovely, well organized, well planned river cruise. We enjoyed every minute.

JA
Jake

Everything about this trip with Scenic was made easy from the moment we got off the plane. All transfers were taken care of and simple. Once onboard the quality of service was exceptional and the food was amazing.

LH
Laura

Scenic provided an exceptional trip via staff, meals, and experiences. Our tour guide was extraordinary and handled even the slight setback of low water with ease and grace. I would recommend them to anyone interested in river travel.

NP
Nancy

People didn't really dress for dinner. Men in jeans were allowed in the dining room at night for dinner. That did not happen at another Scenic Cruise we were on. Very disappointed about this. We belong to a private Country Club and men will be turned away at the entrance for this dressing in jeans. Scenic is lowering their standards by doing this. We won't travel Scenic again because of the lower dress codes. Not a top of the line company if this is allowed.

CN
Carol

Scenic delivered an Above & Beyond Experience that we will cherish forever. The ENTIRE ship personnel was the epitome of what customer service should be!

MC
Michael

Scenic River Cruise was fantastic. Service and food were both absolutely wonderful. Exceeded our expectations and will travel again with Scenic.

PG
Paul

The ship was luxurious. The staff were professional and attentive. We would definitely travel with Scenic again.

CM
Carol

Scenic River Cruise from Amsterdam to Budapest was a wonderful experience. The ship's staff and amenities afforded us a very comfortable experience. The food sometimes challenged us to try new and regional dishes, which we really enjoyed. But alternate choices were always available, as well. The other passengers were friendly and we made many new acquaintances on our trip. Best part...? All inclusive! We may have made a small tip here and there, but nothing was expected during excursions, tours, dining, bar or hospitality services. Great entertainment on various occasions.

DJ
David

Scenic were exceptional.They have to be the best operators of river cruises.Every aspect of the trip with them was of a very high standard.The cabins (suites) were large and very comfortable (we had the lowest level,so I can imagine what the higher levels would have been like!). All the meals served were excellent with plenty of variety and imagination.Every member of staff we encountered was helpful and smiley.The excursions were excellent with high level guiding .Overall a very good experience.and I would highly recommend them.

RG
Rita

The tour description matched the tour exactly.

RT
Robert

Wonderful Trip at the right price

SA
Susan

Scenic Tours delivers a flawless river cruise experience. They truly take care of everything - all at one price. The ships are beautiful and the staff is cheerful and accommodating. The cabins are incredible feats of design that make use of every inch of space. We were gone for two weeks and never felt cramped. The food is diverse and wonderful and the excursions are very interesting and well-planned.

RD
Russell

Scenic did a great job. It was all inclusive so we had no bill at the end, including tips. The trip was 14 days down the Danube, Main, and Rhine. The food, service, and excursions were all very good and included. The only note I would make is that you stopped at so many towns that you did not have enough time to really explore them. But overall, it was a very good trip!

PA
Paul
Reviewed on Sep 07, 2016

The Scenic Jewel Amsterdam to Budapest cruise certainly exceeded our expectations. The Scenic Jewel staff could not have been better. We were certainly pampered the entire cruise and the staff could not do enough to insure the trip was a success. We did not have one staff person who was only average--everyone was exceptional. Our cruise director kept everything humming right along and he and the captian went above and beyond to solve a water level issue.

CB
Christine

Scenic was more expensive than our other trips But quality was outstanding!


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