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Vista River Cruises Reviews

4.4/5 - Excellent

Based off 89 Reviews

Vista River Cruises Customer Reviews

Overall Rating
4.4
Accommodations
4.5
Itinerary
4.4
Professional Staff
4.6
Repeat with Operator
4.3
Value for Money
4.1

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Ratings based off 89 reviews about Vista Tours - currently showing 29 reviews with comments only
PB
Peter

Our trip exceeded my expectations. The staff were very friendly and I could tell they had a great team commitment to their mission.

JH
Judy

Avalon was excellent in every way.

JM
John

The ship and staff were caring, well organized, and knowledgeable. All aspects of the tour went as planned. The Rhine cruise has some very pleasant and interesting excursions, most were included. Adding two extra days in Amsterdam rounded out a good vacation.

EB
Edward

Avalon did a good job on most fronts. Staff, food and accommodations were all fine. Although they appeared to have some coordination issues with the hotel regarding baggage handling and definitely needed to improve traveler communication aboard the ship. Their reliance on the AvalonGo application for communication was misplaced since the wifi aboard ship worked only intermittently, leaving passengers to wonder about event times and procedures. The ship broke down near the end of the voyage, which suggested that the downtime during covid might have been used more effectively to maintain the propulsion system. Nightly briefings were helpful, but long-winded and repetitious.

MK
Michael
Reviewed on Aug 12, 2021

This was our first river cruise. The ship was nice and the staff exceptional. We were told that river cruises are more about the included tours than the ship. That was clearly true. There isn't much to do on the ship other than eat and sleep. I thought the tours were just okay. The guides were great, knowledgeable and enthusiastic, but they were mostly walking to take pictures. We paid for several optional tours and based on feedback from other cruisers our tours were more interesting than theirs. Overall I think ocean cruising may be a better fit for us.

CS
Charles

I'm very glad I chose Avalon. They will be my first choice in the future. Great crew and staff, nice tours, great food, wonderful ship.

RS
Rose

The Avalon staff were very professional and courteous. The trip was full of adventure and a packed itinerary. The ship was nice but if I were to book another river cruise I would pick the top floor and closer to the front to avoid the noise from the engines. The rooms were spacious and I loved the balcony doors that opened up. And the food was delicious!

JB
Judith
romantic rhine with night lucerne mount pilatus nights lake como southbound
4.6/5 - Excellent
Accommodations
5
Itinerary
5
Professional Staff
5
Repeat with Operator
3
Value for Money
5
Reviewed on Aug 24, 2019

Basically a great trip but a few exceptions. Some of the excursions (Black Forest Cuckoo Clock and Heideberg Castle) had very long bus rides for a somewhat short visit to the site,. The Cuckoo Clock stop was just a tourist trap store with many clocks. Most of the Local Guides were great except one at Heidelberg Castle named Charlotte, who had the Gentle Walker Group. SHe stood in one place in the hot sun and talked talked talked, then ran to the next spot leaving her group in the dust. The "First Class High Speed Train" was neither first class or high speed. Tight seating, no food and long stops at stations. Our guide in LucerneUrsula was a delight! Lake Como for 3 nights was great to have free time to do what you pleased. Don't miss the boat tour and stop in Belagio!

CB
Catherine

Tulip Time lead one to believe there would be more experiences with gardens than Keukenhof. That garden was spectacular, but was the only time we saw tulips or other spring blooms. Could have used more time in Amsterdam to tour the old section by foot as well as the cruise through the canal. That cruise was very good by the way. The tour guides were great. They had a vast knowledge of the area we were touring and very pleasant. Berthe, Lupii and Willem in particular were very good guides.

GS
Gaurang

WE were happy with our river cruise and the staff was very attentive.

MV
Mary

Wonderful crew, good food and wine, nice boat size (164 passengers), good tours with informative, pleasant guides. Staterooms a little small but necessary for the narrow river boats, but nicely appointed, comfortable beds and very clean.

AS
Arvind

Avalon Vista is a nice ship. The cabins are well designed with storage and stowaway conveniences to feel it bigger than the square footage. The food variety could be better (as compared to AMA WATERWAYS and Viking River cruises for the dinners (food was somewhat bland and needs more international flavors!). The staff was wonderful and extra tour guides knowledgeable with excellent communication skills.

CD
Carole

I would highly recommend this River Cruise to everyone. Everything from the ship staff, the accommodations, entertainment, shore tours and meals were high class and top notch. The variety of food offered was very good and plentiful. All the shore tours were wonderful and informative by the expert and friendly tour guides. A wonderful experience.

DC
Denise

More entertainment needed in the evening on board ship.

WH
William

Everything went very smoothly. As changes became a possibility, due to low water levels, we were kept informed. They did everything g they could to ensure our trip was pleasant and met our expectations.

BM
Bradley

Food and staff were excellent. Bed was very comfortable and room was sufficiently spacious. On the last day, we were forced o spend our last night in a hotel due to water levels, which is understandable. However, there were no food choices at the hotel dinner.

PZ
Peter

WiFi issues Lack of water in Danube above Passau- Avalon did compensate us for this problem. Vlad was great as the cruise director. Tour guides very informative. Hotels wonderful.

LD
Leonard
Reviewed on Dec 15, 2017

Trip was fantastic. Exceeded our expectations!!

SM
Susan

The Intercontinental in Budapest was wonderful - location and comfort. The river cruise was wonderful with high quality entertainment, food and staff. I especially enjoyed hearing about the locks. My only complaint is the hotel Andel in Prague. This location was not acceptable even though a shuttle was provided. We understood that some other Avalon travelers were staying at the Intercontinental in Prague and that was a much better location. The Andel was clean, but after arrival in the AM and being on a walking tour for a few hours, our luggage had not arrived in our room. We did not feel comfortable with it sitting (not secured) in the lobby next to the door. There was no orientation to the room. This hotel seemed to be more for business travelers. We traveled with friends who highly recommended Affordable Tours and they, as we, were very disappointed with our stay in Prague. This made for a less than desirable end to an otherwise great trip. I can't imagine that you have used this Hotel in the past.

HM
Herschel

The cruise was superb. Avalon Waterways cruise director was the perfect host and the staff was most attentive to the passengers. The Danube river experience was breathtakingly beautiful. The before and after trips to Budapest and Prague, also hosted by our cruise director, were memorable.

FR
Frank

Great trip. I have to give it a 10 plus. Service, food and accommodations on the ship was a 10.

ZB
Zita

Our travel consultant at Affordale Tours was an excellent travel consultant, answered all of our questions, e-mails, and telephone calls. She was very detail-oriented. The accommodations on board the ship were amazing, and the excursions were informative, historical and fun. We had excellent local tour guides. Our cruise director was amazing. I have never seen a woman work so hard to accommodate so many different personalities and she did it with a smile on her face.

FM
Frances

Avalon was terrific and the cruise was fabulous. I want to particularly note that the wait staff, the cabin steward and, the Cruise Director were outstanding in their service.

DD
Derek
Reviewed on May 04, 2016

This Danube River Cruise was absolutely fabulous in every respect. The stateroom accommodations on board the Vista were premier. The entire boat was immaculate and the crew were the friendliest and most helpful I have ever experienced while at a vacation facility. My wife and I took almost every included as well as optional tour and we felt at the end of the vacation, each tour we took was better than the previous one and considering the first one was perfect. One can understand the level of appreciation my wife and I felt at the end of the 12 days. The guides were well informed and very entertaining and I felt the experience was worth every penny spent. Avalon River Cruises and Affordable Tours (specifically my travel consultant) are simply outstanding and have earned my travel loyalty!

CM
Cynthia
Reviewed on Oct 24, 2015

Avalon exceeded our expectations! Clean, well maintained and well appointed ship. The staff was outstanding! I was afflicted with laryngitis for the duration of this cruise and the staff was so kind!

DG
Daniel

this is our fourth river cruise with avalon waterways and they always exceed our expectations

YA
Yang
Reviewed on Jun 09, 2014

Great river cruise experience. Absolutely fantastic experience.

KI
Karen
Reviewed on Oct 18, 2013

The trip was wonderful! I would certainly go on another river cruise.

AS
Amelia
Reviewed on Oct 11, 2013

The ship was very nice, with plenty of room in our cabin and in the bath. The staff members were extremely courteous and efficient. Excellent food and very good guides at the various places we visited. 


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