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Panorama River Cruises Reviews

4.3/5 - Excellent

Based off 87 Reviews

Panorama River Cruises Customer Reviews

Overall Rating
4.3
Accommodations
4.3
Itinerary
4.3
Professional Staff
4.6
Repeat with Operator
4.1
Value for Money
4

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Ratings based off 87 reviews about Panorama Tours - currently showing 22 reviews with comments only
CJ
Carolyn
Reviewed on Oct 13, 2023

This was our second Avalon cruise and we recommend them to everyone!

MA
Michael
Reviewed on Aug 28, 2021

Wonderful river cruise on the Rhine. Superb crew and service. Excellent food. Excellent tours.

JD
Judith

Phil.... is THE REASON I took this trip and had a marvelous time! HE is THE ONLY help I need from now on in booking trips ANYWHERE! 

BW
Beth

This was our first trip on a river boat. The Avalon staff was exceptional! We were treated like kings and queens.

JD
James

Very well organized - from the arrival to departure there was never an issue. Everything was clearly explained daily. Basel to Amsterdam is the better direction to travel.

TC
Timothy

This river cruise exceeded expectations. It was A+ from start to finish. The ship room size was excellent, the crew was awesome, and the food was very good and varied.Our local guide experts provded a bonus level of expertise, were witty and interesting. Gusta was an excellent tour director, keeping everything on time, providing tips and insights to various places we were visiting. Our waitress in the dining room was Elena and she was always pleasant, on task and provided a very good level of service for our meals.

AK
Adron

Avalon was fabulous..

GH
Gail

Our Avalon cruise was an absolutely wonderful and unforgettable experience, and a dream vacation. Our cruise director Bart was outstanding and enhanced our cruise experience. We enjoyed the laid back atmosphere onboard, and the beautiful scenic cruising itinerary and interesting ports. All included tours and excursions were well organized with knowledgeable and great tour guides. The crew provided excellent services. We were however disappointed with the dinner menus, with regards quality of food and preparation. Breakfast and lunches were good. We also would have liked more flexibile times or buffet options for dinners at overnight ports,

DR
Donald

We enjoyed the Danube Tour, but preferred the previous Avalon tour in France. This tour focused more on cities whereas the France tour from Nice to Paris stopped at smaller towns.

WR
Walter

GREAT CRUISE -WONDERFUL BOAT AND ACCOMMODATIONS ; WISH A FEW LAND TOURS SLIGHTLY LONGER-IE ENOUGH TIME TO STOPIN QUICKLY SEE SAY THE SYNAGOGUE OR THE CATHEDRAL--EXAMPLE BUDAPEST LAND TOUR.

CF
Carol

The guides for the most part were excellent some the stops were an added joy. Duration , Bratislovia and Linz were surprisingly wonderful the entertainment was beyond my expectations I had a wonderful trip.to top it off we had exceptional weather

DP
Doris

My only criticism of Avalon is that the company does not take into account the dining experience for groups. Dining tables are on a "first come-first-serve" basis. This means rushing to get a table nightly so that 5 couples can eat together, leaving our mportant port talks early to secure a table . A luxury cruise experience should not require one to do this.

JH
John

The trip was spectacular. Met all expectations. The only negative comment would be related to the Avalon Rep in Prague due to lack of assistance and presence.

TM
Thomas

I thought our leading tour guide did a terrific job. She started every event, every talk right on time. She said that was part of her German upbringing. She was concerned about every passenger and dealt with one issue we had promptly and professionally. The local tour guides were routinely well informed, personable, and helpful.

RS
Ronald

Avalon Waterways does a great job. The ships are in very good shape, nicely appointed and offer great itineraries and excursions.

LH
Lourdes

This was a wonderful trip. We are thankful to our agent at Affordable Tours for recommending this Avalon Danube trip. Our cruise director was excellent and humorous. Food and wine was excellent. Staff provided superb service.

LD
Laura

This cruise was great and all the details we received about everything was all correct. Thank you.

AB
Alyse

I talked to a lot of the other passengers and learn that they got a lot of perks that my wife and I did not receive. If I book another trip through Avalon, I will wait until the "last minute" and look for a lower price and perks like free airfare. We also talked to people on other cruise lines and saw that there was a lot of competition for our travel dollars.

RS
Ruta

Avalon Waterways Panorama was a beautiful ship. The food was great, and the afternoon and evening programs were interesting. The crew director was excellent: he was very knowledgeable and helpful and his talks about the various sights we were visiting were very instructive. His concern for and accessibility to the passengers set the tone for the crew members; they provided uniformly excellent service with a smile. All in all, a wonderful experience!

SB
Sandra

The river cruise exceeded our expectations! The vessel and staff were wonderful. The itinerary was all-encompassing and the tours interesting. We had absolutely no complaints about any aspect of the cruise, other than we didn't want to leave the boat. We returned home weary but very happy.

LR
Lorraine
Reviewed on Jun 26, 2013

Our river cruise was fabulous. Ship & staff were excellent. Food very good. Tours were excellent. Everything was very organized. Can't wait to go on another Avalon river cruise. The agent at Affordable Tours did a great job for us. I have already recommended him to friends. Thanks for everything.

DO
Derrell

This was a great trip. excellent job in supplying all details and assistance that "older people" like my wife and I need.


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