Best Value and Service on Viking Embla River Cruises
Viking River Cruises excels in customer service & professionalism.
the best vacation we've taken. A combination of relaxing, learning, sight seeing, delicious food and a lot of pampering.
Our Viking trip was awesome, the food was wonderful, the staff helpful, friendly and courteous and we just had a great time and met new friends, as well!
Viking seems to be lowering the quality of its river cruises.
We had a great time on our recent Viking Cruise, despite the fact that low water levels in the Danube and Rhine rivers disrupted travel by boat somewhat. We had to change ships once and visited four sights by bus that we were supposed to sail to. Still we visited all of the promised locations and tours, except one that was refunded, and Viking people went out of their way to minimize the disruption which was totally out of their control. The restaurants they substituted for skipped shipboard meals (because we spent a lot of time on a bus) were excellent. Although we did not expect to be compensated for the disruptions, we were very pleasantly surprised when we returned home to find that Viking gave us two generous vouchers good on future travel. Because of the vouchers, we have already booked another Viking Ocean cruise. Ed