Best Value and Service on Viking Tialfi River Cruises
The Viking Rhine River Cruise on the Tialfi was spectacular. We wouldn't change a thing! Food was delicious and staff was fun and courteous. Accommodations were superb and ship was spotless. We enjoyed the excursions which were done by professional guides. We found out that the Tialfi was rated #1 among the Viking Long ships for their food. We were so glad that we happened to get this ship!
Our Viking Cruise was nearly flawless. They go out of their way to make sure you have a lovely time. The accommodations are a little plain but most of what you do is off the ship. We loved the comfort of the modern busses and the use of the headsets to hear what the guide was saying made it so easy to catch every word. The guides are the best in the industry. The itineraries were all very interesting. We did not feel that we wasted a minute of our time. The food was excellent and included local recipes along with many other choices. The wine was great and was included with each meal. There was always some kind of entertainment in the evening. The set up on the ship made it possible to easily mingle with other guests.
Hary did a fabulous job putting us with Viking it was the trip of a lifetime
The Viking experience was outstanding. The crew were well trained and friendly. The captain was very visible and friendly. This was our second Viking trip and won't be the last. The only complaint I have was that we we told that we would receive the Choice promo where we would get a $300 shipboard credit, free gratuties or an upgrade to the Silver Spirit package. This did not occur.
Great trip. Excellent support by all members of the Viking Staff.
The Viking staff does an outstanding job!
The Viking Tour was exceptional! We were very pleased with the excursions, food and staff.
Viking did a very good job from start to finish. The ship was very clean and comfortable. The staff was attentive and friendly.
We were very impressed with the complete package offered by Viking River Cruises. Our trip up the Rhine was great, we would recommend it to everyone. The boat was nice and new and the staff was outstanding. The food was very good and the side trip were very interesting and fun.
Viking Cruises were top notch in their service and accommodations. Couldn't have asked for better. There were issues with the water levels which caused them to have to deviate from the original itinerary slightly and I believe they did an excellent job communicating and making sure our tours were still the best available.
The staff on the cruise made my vacation wonderful. They were attentive and helpful. I only hope I meet them again. The only problem I had was in checking in with the Air France airline. Since I had booked my trip with another couple the online check-in would not confirm my check in. Viking phone customer services addressed the issue. In fact Viking gave me a phone number to call them directly if I had any more issues at the airport. When we were leaving Amsterdam we were given a letter that said Viking would confirm our check in with the airline and give us our boarding passes. I was perfectly fine with printing out boarding passes at the hotel but did not. We did not receive our boarding passes and had to wait in lines to do it ourselves.
The ship was beautiful, the crew very accommodating. Food was very nice, lots of choices. We enjoyed the excursions and guides were very knowledgeable.
Viking staff is exceptional.